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Frequently Asked Questions: HR Solutions & PEO Services

Welcome to the Florida Resource Management (FRM) FAQ center. As a family-owned PEO with over 100 years of combined experience, we understand that managing a workforce involves complex questions. Below, we’ve answered common inquiries regarding our HR solutions, benefits, and specialized compliance services.

Payroll, Benefits & ERTC

 

We offer comprehensive payroll services that include tax filing, direct deposit, and wage garnishment management. Our systems handle the complexities of multi-location businesses and seasonal hiring surges common in the Southeast.

By pooling our 10,000+ worksite employees, FRM provides small and mid-sized businesses access to Fortune 500-level health benefits. This includes high-quality medical, dental, and vision plans that help you compete with larger corporations for top talent.

Yes. While the program has evolved, many businesses are still navigating the complexities of ERTC eligibility and filings. We provide the reporting and documentation necessary to ensure you maximize your credits while remaining fully compliant with IRS guidelines.

 

HR Management & Support

 

Our core HR functions cover the entire employee lifecycle—from recruiting and onboarding to performance management and termination guidance. We act as an extension of your team, providing the "high-touch" service that national providers often lack.

Through a combination of robust benefits packages and professional HR management, we help businesses create a culture where employees feel valued. Reduced administrative errors and better support lead to 14% lower turnover on average for PEO clients.

 

Safety, Risk & Drug Screening

 

Safety is a cornerstone of our risk mitigation strategy. We offer safety management services that include workplace audits, OSHA compliance assistance, and the development of safety manuals to reduce the frequency and severity of workers' comp claims.

A drug-free workplace program not only creates a safer environment but can also lead to significant discounts on your workers' compensation premiums in Florida. We facilitate seamless screening as part of your onboarding and post-accident protocols.

Fraudulent claims drain resources and inflate premiums. For a deep dive into red flags—like unwitnessed injuries or suspicious reporting times—read our guide on Preventing Workers’ Compensation Fraud.

 

General PEO & FRM Questions

 

Founded in 2012, FRM is a family-owned HR solutions provider headquartered in Sarasota, Florida. We support approximately 500 clients across the Southeast, including GA, AL, LA, NC, TN, and KY. Learn more on our Who We Are page.

Every business is unique. We recommend a consultation to assess your current payroll, benefits, and risk profile. Contact us today to see how we can stabilize your HR costs for 2026.

 

PEO vs. In-House HR Comparison

 

Feature In-House HR FRM PEO Solution
Workers' Comp Large Upfront Deposits Pay-As-You-Go (No Deposit)
Drug Screening DIY / Third-Party Coordination Integrated Protocol
OSHA Compliance Internal Resource Drain Expert Safety Audits
Tax Liability 100% Employer Risk Shared Co-employment Liability

 

Workers’ Compensation Fraud & PEO Compliance

 

Workers’ compensation fraud occurs when an individual or business intentionally provides false or misleading information to obtain financial or insurance-related benefits improperly.
Examples include:
  • Misclassifying employees
  • Underreporting payroll
  • Using uninsured subcontractors
  • Filing fraudulent injury claims
  • Paying employees off the books
  • Using exempt owners improperly
  • Hiding height exposure or hazardous operations

Fraud increases insurance premiums across entire industries and geographic areas. Legitimate businesses often pay more because carriers must offset losses caused by non-compliant employers.
Fraud can also:
  • Increase experience modifications (MODs)
  • Trigger audits
  • Cause policy cancellations
  • Lead to stop-work orders
  • Create criminal and civil penalties

PEOs help create accountability and operational consistency by:
  • Processing payroll through verified systems
  • Tracking classifications
  • Monitoring employee counts and payroll trends
  • Managing claims reporting
  • Assisting with OSHA and safety programs
  • Reviewing subcontractor compliance
  • Coordinating with carriers and underwriters
This additional oversight often helps identify inconsistencies earlier before they become larger compliance issues.

Yes. Misclassifying employees as independent contractors is one of the most common compliance concerns in Florida.
Improper classification may impact:
  • Workers’ compensation
  • Payroll taxes
  • unemployment taxes
  • overtime obligations
  • liability exposure
Both state and federal agencies actively monitor these practices.

Industries involving:
  • roofing
  • framing
  • stucco
  • drywall
  • concrete
  • hospitality
  • staffing
  • transportation
typically experience higher claim frequency and payroll manipulation exposure. Regulators and carriers therefore monitor these industries more aggressively.

Compliance indicators are operational signals that suggest a company is maintaining proper business practices.
Examples include:
  • Consistent payroll reporting
  • Proper class code usage
  • Timely claims reporting
  • Stable employee counts
  • Verified onboarding documentation
  • Active safety training
  • Controlled subcontractor usage
  • Clean audit history
Strong compliance indicators often improve underwriting outcomes and operational stability.

No. A PEO helps share and manage administrative responsibilities through co-employment, but the client company still maintains operational control and responsibility for workplace conduct, supervision, and safety practices.
However, a properly structured PEO relationship can significantly reduce administrative exposure and improve overall compliance management.

Businesses should:
  1. Document concerns immediately
  2. Preserve payroll and employment records
  3. Report suspicious activity to the carrier or administrator
  4. Conduct internal audits
  5. Review subcontractor agreements
  6. Verify employee classifications
  7. Work with legal counsel and compliance professionals when necessary

Fraud prevention helps:
  • Stabilize insurance markets
  • Reduce premium volatility
  • Protect compliant employers
  • Improve workplace safety
  • Support ethical competition
  • Strengthen long-term economic growth
The continued collaboration between employers, carriers, regulators, and the PEO industry remains an important factor in protecting Florida businesses and workers alike.
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